Terms and Conditions of Use (TOU) and Privacy Policy

Drain Right Services provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to customerservice@drainrightservices.com.


Drain Right Services’s Privacy Policy is below. Questions concerning this policy may be submitted to customerservice@drainrightservices.com.

DRAIN RIGHT SERVICES, INC.

TERMS OF USE & PRIVACY POLICY


Effective Date: 02/23/2026


Welcome to the website of Drain Right Services, Inc. (“Company,” “we,” “us,” or “our”). By accessing or using this website (“Site”), you agree to the terms outlined below.


1. TERMS OF USE

1.1 Acceptance of Terms

By using this Site, you agree to these Terms of Use. If you do not agree, do not use the Site.


1.2 Use of Site

You agree to use the Site only for lawful purposes and not for spam, harassment, or unlawful activities.


1.3 Intellectual Property

All content on this Site, including logos, text, images, and graphics, is the property of Drain Right Services, Inc. and may not be copied or distributed without permission.


1.4 Third-Party Links

We are not responsible for the content or practices of third-party websites linked on this Site.


1.5 Disclaimer

The Site is provided “as is” without warranties of any kind.


1.6 Limitation of Liability

Drain Right Services, Inc. shall not be liable for indirect or consequential damages related to Site use.


2. PRIVACY POLICY

2.1 Information We Collect

We may collect personal information when you:


• Submit a contact form

• Book a service

• Call or text us

• Opt in to SMS messaging


Information may include name, phone number, email, address, and service details.


2.2 How We Use Information

We use information to:


• Schedule and confirm appointments

• Provide service updates

• Respond to inquiries

• Improve customer experience


We do not sell, rent, or share personal information with third parties for marketing purposes.


2.3 Cookies

We may use cookies or analytics tools to improve website performance.


3. SMS PROGRAM TERMS (TCPA & CTIA COMPLIANT)

Program Description

Drain Right Services, Inc. offers SMS messaging for appointment reminders, service updates, technician arrival notifications, customer support, and optional promotional communications.


Consent

By providing your mobile number and opting in, you consent to receive recurring automated text messages from Drain Right Services, Inc. Consent is not a condition of purchase.


Message Frequency

Message frequency varies based on service activity.


Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.


Opt-Out

Reply STOP to cancel at any time.

Reply HELP for assistance.


After texting STOP, you will receive confirmation and no further messages.


Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


Mobile Information Sharing

We do not share, sell, or rent mobile information with third parties or affiliates for marketing or promotional purposes.


4. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

California residents may request:


• Access to personal information

• Deletion of personal information

• Information regarding data usage


To submit a request, email: customerservice@drainrightservices.com


5. DATA SECURITY

We use reasonable safeguards to protect personal information but cannot guarantee absolute security.


6. CONTACT INFORMATION

Drain Right Services, Inc.

customerservice@drainrightservices.com

800-208-8875